Política de reembolso

Return Policy

Return Conditions

You have 14 days from the date of delivery to request a return. To be eligible:

Items must be new, unworn, with tags attached, and in their original packaging.
Tags must not be removed or cut.
You must include the receipt or proof of purchase.

How to Initiate a Return

📩 Email us at beautyroseeboutique@gmail.com to request a return.

📦 Ship your return to:
Beautyrosee Boutique
400 Sonny St, Hanover, PA 17331

🚨 Return shipping costs are the customer’s responsibility.
✅ If the error was on our part, we will provide a return shipping label and instructions.

📌 Important: Returns sent without prior authorization will not be accepted.

Important Return Guidelines

✅ Include your information inside the package:

A copy of your invoice, OR
A note with your name, order number, and email.

✅ Returns are only eligible for store credit.
🚫 No cash refunds will be issued.

📩 For return inquiries, contact us at beautyroseeboutique@gmail.com.

Damaged Items or Order Errors

Inspect your order immediately upon delivery. Contact us within 24 hours if:

❌ The item is defective.
❌ You received the wrong product.

⚠️ Issues must be reported within 24 hours of delivery. Failure to report within this period will result in no store credit being issued.

Non-Returnable Items

🚫 The following items cannot be returned:

Final Sale items
Shapewear
Hair products
Personal care items (makeup, skincare, swimsuits, bodysuits)

Exchanges

We do not offer direct exchanges. Instead:

1️⃣ Return the item following our return process.
2️⃣ Once approved, you will receive store credit.
3️⃣ Use the credit to purchase the correct size or another product.

📌 Store credit does not expire.

Unacceptable Returns & Misuse Policy

🔹 Items must be free of odors, stains, and damage, including makeup or deodorant stains.
🚫 If an item appears worn or used, no store credit will be issued, and the customer may be banned from future purchases.
📌 Unacceptable returns will require the customer to cover reshipping costs if they wish to have the item returned.

Return Processing Time

⏳ Returns are processed within 5-10 business days of arriving at our facility.
⏳ During peak seasons, processing may take 15-20 business days.

✅ Once approved, store credit will be issued.
✅ Store credit covers the product price and taxes, but not shipping costs.

📌 Keep your return tracking number:

Proof of delivery to our facility is required for processing.
🚫 No exceptions will be made.

Final Sale Items – No Returns or Exchanges

🚫 Final Sale items cannot be returned or exchanged. This includes:

Items listed under the "Sale" category.
Contact lenses, skincare, makeup, swimsuits, bodysuits.
Any discounted or promotional items.

🚫 No exceptions will be made.

Shipping Fees & Refunds

Original shipping fees are non-refundable.
Customers must cover return shipping costs.
If a package is returned due to an incorrect address or failed delivery, the customer must pay for reshipping.