Refund policy
Return Policy – BeautyRoseée Boutique
You have 14 days from the delivery date to request a return. To be eligible, the item must be:
New, unused, with tags attached, and in its original packaging.
Items with cut or removed tags are not accepted.
You must include the receipt or proof of purchase.
How to Request a Return
Send an email to beautyroseeboutique@gmail.com requesting authorization.
Once approved, send your package to:
BeautyRoseée Boutique
3652 Bitonto Ln, Henderson, NV 89044
Note: Return shipping costs are the customer's responsibility. If the error was ours, we will send you a prepaid return label.
Important: Returns will not be accepted without prior authorization.
Return Instructions
Include inside the package:
A copy of your invoice, or
A note with your full name, order number, and email.
Once the product is received and inspected, a refund will be issued to your original payment method. The refund only includes the value of the product and taxes. Shipping fees are non-refundable.
Damaged or Incorrect Items
Check your order immediately upon receipt. Contact us within 24 hours if:
The item arrived damaged or defective.
You received the wrong product.
Warning: Claims will not be accepted after 24 hours.
Non-Returnable Items
Final Sale or Clearance Items
Shapewear and Body-Shaping Garments
Hair Products
Personal Care Items (makeup, skincare, swimwear, bodysuits)
Discounted or Promotional Items
Exchanges
We do not offer direct exchanges. If you would like a new item, please return the original item and place a new order once your refund has been processed.
Returns Not Accepted
Items must meet the following requirements:
Be clean, unused, odor-free, and stain-free.
Include all original tags and packaging.
Important: Returns that do not meet these requirements will be rejected. If you wish to get the rejected item back, you must cover the return shipping costs.
Processing Time
Returns are processed within 5 to 10 business days of receipt. During peak seasons, this timeframe may extend to 15-20 business days. You will receive a notification once your return has been reviewed and approved.
Final Notes
Original shipping costs are non-refundable.
If the package is returned due to an incorrect address or a failed delivery attempt, the customer must cover the shipping costs to send it back.
Please keep your tracking number as proof of delivery.
No exceptions will be made.
Questions?
Write to us at: beautyroseeboutique@gmail.com